RETURN POLICY

Last updated April 01, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. Alll returned items must be in new and unused condition, with all original tags and labels attached

RETURN PROCESS

To return an item, please email customer service at hoadmin@idhayam-g in to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address

Idhayam-G Family Store

Attn: Returns
RMA#
91/1, PPV Nandhavanam Street , Virudhunagar
Branches
Virudhunagar, Tamil Nadu 626001
India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, ₹50.00 will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least two (2) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note
Sale items are FINAL SALE and cannot be returned
Package with product must be safe and secure

QUESTIONS

If you have any questions concerning our return policy, please contact us at
7373044086
hoadmin@idhayam-g.in